REFUNDS & EXCHANGES
SAPO will not accept any returned merchandise without prior written communication and agreement. You can return item(s) within 7 days at your own expense (non-used item(s) in new condition). We will either exchange the item(s) and send it to you for free or refund your money minus shipping costs and/or additional fees. Both the returned item(s) and the packaging have to be in unused condition.
If the package is damaged we will charge a fee of at least 15% of the value of the merchandise.
If you believe that the Product is defective or has been damaged in transport, please contact our Customer Services teams
at firstname.lastname@example.org or on +357 22488300
Any refund due to you will only be made to the same credit or debit card originally used by you to pay for your purchase.